5
High Desert Auto & RV

So the mechanic I use to use is no longer in the area and I just happened to come across High Desert auto and from the initial call talking to Lori, who has great customer service, to talking with Brett, I felt this could be my go to place for bigger jobs I don’t want to do. Not only did Brett find the issue but he did an inspection that showed bad motor mounts that was causing a grinding sound possibly due to engine sagging. After replacing the motor mounts, fixing coolant leaks and changing transmission fluid my 2015 Chrysler 200 3.6with 231,000 miles my car runs extremely smooth again. Don’t take your car to the dealer or anyone else, take it here. Thank you Brett n Lori.

Hi Patrick! Thank you for sharing your positive experience at our shop. We are thrilled to hear that our team provided you with excellent service from start to finish. It's great to know that Brett and Lori were able to address all the issues with your car and get it running smoothly again. We appreciate your recommendation and look forward to serving you in the future!

- High Desert Auto & RV
5
High Desert Auto & RV

Brett and Lori were great and I would not hesitate to use them again. My only complaint is that they don’t have a shop closer to Alabama 😃. I was in the middle of a long road trip and needed my RV AC and generator checked. I set up an appointment through the online portal. Brett called and confirmed what I needed and the dates and times. He went above and beyond to accommodate my schedule. He communicated early and often throughout the entire process. They even checked on us after we left to make sure everything was working properly. Go see them for your RV and Auto needs!

Thank you, Gary, for the fantastic review! We're thrilled you had a great experience with Brett and Lori. Although we don't have a shop closer to Alabama, we're delighted you made the trip to see us. It's wonderful to hear their exceptional service and communication exceeded your expectations. We appreciate the recommendation and hope to welcome you back next time you're in the area!

- High Desert Auto & RV
5
High Desert Auto & RV

It is so hard to find a mechanic that has the knowledge, the customer service and right away, make you feel they have the honesty that is hard to come by these days. My 2015 Chrysler 200 3.6, had 230,000 miles and needed some help. I had a cooling fluid leak that tuned out to also need a water pump. Plus the rumble/grindy sound and feel turned out to be engine mounts shot. He got the job done quickly and my poor old Chrysler runs great again. If you call in to the shop, Bretts wife is friendly and has a great customer service voice. It is hard to find this combination nowadays. I will be telling friends and family. Thank yo both.

Thank you for taking the time to leave such a wonderful review, Patrick. We are thrilled to hear about your positive experience with us. Our team here at the shop takes great pride in providing top-notch customer service and expert mechanical repairs. It's fantastic to know that your Chrysler is running smoothly again. We appreciate your kind words and for recommending us to your friends and family. Don't hesitate to reach out if you need anything in the future!

- High Desert Auto & RV
5
High Desert Auto & RV

In my experience, the past couple of visits at this location, Brett is very professional, and he does not lie to you or try to rip you off and price gouge you like many dealerships do. I will continue to take my car to this shop. I trust him!

Thank you for the fantastic feedback, Laurie! We are delighted to hear about your positive experiences with Brett! We strive to provide honest and professional service to all our customers. Your trust means a lot to us, and we look forward to serving you in the future!

- High Desert Auto & RV
5
High Desert Auto & RV

We had a DEF issue with our motorhome on our way back to Florida, he was able to diagnose the problem and find a DEF sensor that was on back order. As soon as the part came in (4-5 days) he had us bring our motor home in and he had it fixed in about 4 hrs and we were on our way. I highly recommend Bret. We would probably still be stuck in California waiting for parts, in fact one service dealer said it would be 2 weeks be 2 weeks before we could bring out RV in, ust for him to identify the issue and he didn’t know how long it would take to get a DEF sensor, because it was on backlog

Thank you David for the kind words! We strive to provide efficient and timely service, so we're glad to hear we met your expectations. We understand that being stranded can be stressful, and we're here to make the process as smooth as possible. If you ever need assistance in the future, don't hesitate to reach out!

- High Desert Auto & RV
5
High Desert Auto & RV

I have always received excellent service at HD Auto and RV. I take both my RV and Autos to have them serviced and maintained. Recently they fixed about a dozen noncritical items on my coach (leaking water lines, loose valves, malfunctioning AC, Awning issues and many more). It took some time however most of that was due to part availability. When my coach was returned all items were fixed in a workman like manner.

Thank you, Raymond, for your five-star review! We're thrilled to hear that you consistently receive excellent service at HD Auto and RV. Our team takes pride in providing thorough and efficient maintenance for both your RV and autos. We understand that part availability can sometimes cause delays, but we're glad that once your coach was returned, all the fixed items were in top-notch condition. We appreciate your continued trust and look forward to serving you again in the future!

- High Desert Auto & RV
5
High Desert Auto & RV

good quality work,frendly ......Brett , went the extra mile to take care of my truck.. found other issues ...took care of them...let me know what need to be replaced in the future. will recommend this shop .....

Thank you Steve for recommending us! We're delighted to hear that Brett went the extra mile to ensure your truck was well taken care of. Our team at the shop is here to help identify and address any existing or potential issues. We look forward to assisting you in the future!

- High Desert Auto & RV
5
High Desert Auto & RV

Outstanding Service! High Desert Auto and RV was recommended to me by a friend and I will certainly be recommending them to more friends. It’s difficult to find someone you trust working on your RV… This is the place. Got us in as promised and finished the same day Couldn’t be happier with our experience!

Thank you David for recommending us. We are thrilled to hear that you had an outstanding experience at High Desert Auto and RV. Our goal is to provide excellent service and ensure your trust when working on your RV. We look forward to serving you and your friends in the future.

- High Desert Auto & RV
5
High Desert Auto & RV

Brett and Lori are a great team they help me out alot with my Winnebago Vista excellent customer service I highly recommended High Desert Auto RV

Thank you for the kind words, Debra! It's fantastic to hear that Brett and Lori provided outstanding customer service for your Winnebago Vista. We strive to go above and beyond for our customers at High Desert Auto RV. We appreciate your recommendation and look forward to helping you again in the future!

- High Desert Auto & RV
5
High Desert Auto & RV

Amazing service. We brought our 2017 Terverse in with ck engine light on, broken AC. And Bret knew we were in a time crunch and had it 100% by the end of the day. Amazing people very fair pricing.

Thank you, Derick. HD Auto & RV is honored to service all of your vehicles. We appreciate you.

- High Desert Auto & RV
High Desert Auto & RV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call High Desert Auto & RV (760) 983-7010 if you have any issues in accessing any area of our website.