5
High Desert Auto & RV

Had an emergency issue with my RV. I dropped my RV off with High Desert Auto and RV on Wednesday and had a family vacation planned to leave on Friday. I had an issue with my exhaust which was heating through to my under cabin storage containers. I explained the situation and was assured they would look into it and do everything they could to get my RV safe for my trip. I was called Wednesday by noon to explain the issues (sensors), what it would cost and when they could have it done. Later that day I was called and told it would be ready for pick up by 5. When I arrived to pick the RV up Brett took the time to show me the faulty part and explain why it had caused the undercarriage to overheat. Brett then went on to point out another potential safety hazard (weather damaged tires) knowing that I was about to take a two thousand mile trip. He then went out of his way to call multiple tire companies in an effort to get my tires replaced on short notice. As they do not do tire work there he went out of his way to help me and find another business that could help me out. As I was paying for the work that High Desert Auto had done he let me know that he had replaced my oil as a courtesy and I would not be charged for it (usually a 100 dollar service) . I cannot begin to explain how satisfied I am with this company and the personal touch they added to ensure my safety. 5 star rated and very satisfied. Thank you. Steve

Thank you for your detailed review. We sincerely appreciate you taking the time to share your experience with us and give us a pat on the back. We hope your family has a safe and enjoyable trip.

- High Desert Auto & RV
5
High Desert Auto & RV

Profession service and friendly staff

We appreciate your support it is always a pleasure doing business with the Townsend family.

- High Desert Auto & RV
5
High Desert Auto & RV

So far so good... Let's see how the new location looks and functions.

Thanks Michael. Big things are up ahead for HIGH DESERT AUTO & RV. We are excited to open the doors at our new location.

- High Desert Auto & RV
5
High Desert Auto & RV

A really Good Honest Mechanic! Hard to find a place like this!

Thank you for the compliment Josh. We appreciate your 5 star review.

- High Desert Auto & RV
4.5
High Desert Auto & RV

5 stars

Thank you for the review

- High Desert Auto & RV
5
High Desert Auto & RV

Always good service, and Brett always test drives to ensure work was properly completed.

Thank you Mary. You are always a pleasure to business with.

- High Desert Auto & RV
5
High Desert Auto & RV

Sick of not trusting your mechanic? Go to this place. Brett is awesome.

Thank you Steve. That is very kind of you to say. We are very well aware of the stereotype surrounding mechanics and we are happy to know that we are helping to dispel that reputation. We do our very best to explain every repair so that our customers are capable of making informed decisions.

- High Desert Auto & RV
5
High Desert Auto & RV

Great customer service, awesome experience and they did a great job on my truck.

Thank you Mike, we appreciate your family doing business with us.

- High Desert Auto & RV
5
High Desert Auto & RV

Brett and his Staff do incredible work keeping our fleet on the road with minimal down time.

We are proud to work on the Town of Apple Valley Animal Services and Public Works fleet trucks. Thank you for trusting High Desert Auto & RV with all of your vehicle's projects, services, maintenance and repair needs. It is always a pleasure doing business with your staff.

- High Desert Auto & RV
5
High Desert Auto & RV

Fantastic customer service! Super fast turn around. Thanks for such a great experience!!!

Thank you for coming into High Desert Auto & RV and allowing us the opportunity to show you how important our customer's satisfaction is to us. We appreciate the feedback and the 5 star rating.

- High Desert Auto & RV
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